RETURN & EXCHANGE

Last Updated: 06/01/2024

Thank you for shopping at Foreign Punks! We want you to be completely satisfied with your purchase. Please read the following Return/Exchange Policy to understand our guidelines for returns and exchanges.

1. Return Eligibility

1.1 Items Eligible for Return:

  • Defective or damaged items.
  • Items received in error.

1.2 Conditions for Return:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • A proof of purchase (order confirmation or receipt) is required for all returns.

2. Exchange Eligibility

2.1 Items Eligible for Exchange:

  • If you received the wrong size or color and wish to exchange it for the correct one.

2.2 Conditions for Exchange:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • A proof of purchase (order confirmation or receipt) is required for all exchanges.

3. Return/Exchange Process

3.1 Initiating a Return/Exchange:

  • To initiate a return or exchange, please contact our customer service team at [help@foreignpunks.com] within 7 days of receiving your order.
  • Provide your order number, the item(s) you wish to return or exchange, and the reason for the return/exchange.

3.2 Return Shipping:

  • We may provide a prepaid return label for defective or damaged items.
  • Customers are responsible for the return shipping costs for items being returned or exchanged for reasons other than defects or errors on our part.

4. Refunds and Exchanges

4.1 Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to the original method of payment within 14 days.

4.2 Exchanges:

  • Upon approval, we will process the exchange and ship the replacement item(s) as soon as possible.

5. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards.
  • Items purchased through third-party retailers.

6. Contact Us

If you have any questions or concerns about our Return/Exchange Policy, please contact us at [help@foreignpunks.com].

Thank you for shopping with Foreign Punks!